Presyvo Terms of Service

Last updated: August 31, 2026

These Terms of Service ("Terms") govern your access to and use of the Presyvo mobile application, website, and related services (collectively, the "Service"), operated by Lopterra Services Limited ("Presyvo," "we," "us," "our"), based at 23 Tokunbo Alli Street, Ikeja, Lagos, Nigeria.

By creating an account, inviting members, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who These Terms Apply To

• If you create an organization account on Presyvo, you are the Super Admin for that organization, and these Terms apply to you as the account owner responsible for your organization's use of the Service.
• If you are invited to join an organization by a Super Admin or Admin (as an Admin, Manager, or Employee), these Terms also apply to you, but your organization's Super Admin is responsible for decisions about the account, billing, and who has access.

2. Eligibility

You must be at least 18 years old and able to enter into a binding agreement to use the Service. By using Presyvo, you confirm that you meet this requirement.

3. Your Account

• You are responsible for maintaining the confidentiality of your sign-in credentials (password or PIN) and for all activity that occurs under your account.
• Notify us immediately at info@presyvo.com if you suspect unauthorized access to your account.
• Organizations are responsible for the accuracy of information they provide, including business details and the accuracy of who they invite and assign to roles within their organization.

4. The Service

Presyvo provides location-verified ("geofenced") employee clock-in and clock-out tracking, attendance reporting, time-off request management, and related workforce attendance tools, made available through a mobile application and, where applicable, a web-based platform console.

We may update, modify, or improve the Service over time. We will make reasonable efforts to notify users of material changes that affect how the Service works.

5. Subscription Plans and Billing

• Presyvo offers a Free plan and paid subscription tiers: Starter, Team, Growth, Business, and Enterprise. Starter, Team, Growth, and Business each have specified limits on the number of members and sites. Enterprise is a custom plan, priced individually, for organizations exceeding Business tier limits.
• Paid subscriptions are billed monthly in advance, in your organization's assigned billing currency, and processed through our payment provider, Paystack.
• Pricing and plan limits are subject to change as we grow. If we change pricing or plan limits, existing subscribers will be given advance notice before the change takes effect on their account.
• If your organization exceeds its plan's member limit (for example, after a downgrade or a lapsed payment), some features, including dashboard access, reporting, and attendance export, may be restricted until your organization is back within its plan's limits or upgrades.
• If your organization downgrades to the Free plan while over the Free plan's 4-member limit, all existing members may continue clocking in for 3 weeks following the downgrade. After this 3-week period, only the first 4 members of your organization will be able to clock in until your organization upgrades or reduces its member count to within the Free plan's limit.
• Refunds: subscription fees are generally non-refundable, except where required by applicable law. If you believe you were charged in error, contact info@presyvo.com.
• You may downgrade to the Free plan at any time. Downgrading does not delete your organization's existing data, even if your organization is then over the Free plan's limits.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Attempt to falsify attendance records, location data, or clock-in/out events in a way intended to misrepresent actual attendance
• Attempt to gain unauthorized access to another organization's data, another user's account, or any part of the Service you are not authorized to access
• Interfere with or disrupt the integrity or performance of the Service
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law
• Use the Service to harass, discriminate against, or unlawfully monitor employees beyond legitimate attendance-tracking purposes

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Data Ownership

• Your organization owns the attendance records, member data, and other business data it creates or collects through the Service ("Organization Data").
• We do not claim ownership of Organization Data. We process it as described in our Privacy Policy in order to provide the Service to you.
• Upon termination of your account, Organization Data is retained and handled according to the retention terms described in our Privacy Policy.

8. Location Data and Geofencing

The Service's core clock-in/clock-out feature relies on device location data to verify attendance against configured work sites. By using this feature, you consent to Presyvo accessing your device's location at the moment of each clock-in or clock-out event, as described in our Privacy Policy. Declining location permission will prevent you from using the clock-in/clock-out feature.

9. Service Availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances outside our control. We are not liable for any loss or inconvenience resulting from Service downtime, except where required by applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Presyvo and Lopterra Services Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service.

Our total liability for any claim arising from these Terms or your use of the Service is limited to the amount you paid us for the Service in the 3 months preceding the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

• You may close your organization's account at any time through the Service or by contacting info@presyvo.com.
• We may suspend or terminate your access to the Service if you violate these Terms, fail to pay applicable fees, or for other legitimate business or legal reasons, with notice where reasonably possible.
• Upon termination, your right to use the Service ends, but data retention and handling continue as described in our Privacy Policy.

12. Intellectual Property

The Service, including its design, features, branding, and underlying technology, is owned by Lopterra Services Limited and protected by applicable intellectual property laws. These Terms grant you only a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms, and do not grant you any ownership rights in the Service.

13. Third-Party Services

The Service relies on third-party providers, including Paystack (payment processing), Cloudflare (hosting infrastructure), and Brevo (marketing communications, where applicable). Your use of features involving these providers may also be subject to their own terms and policies.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice through the app or by email before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria, except where applicable local law in your jurisdiction provides otherwise.

16. Contact Us

If you have questions about these Terms, contact us at:

Email: info@presyvo.com
Business name: Lopterra Services Limited
Address: 23 Tokunbo Alli Street, Ikeja, Lagos, Nigeria